What We Do How It Works Features Plans A Few Things
Netbyte Connect · ISP & Managed Service Provider

Your one stop IT shop.
Everything you need, in one place.

Whether you're looking for connectivity, managed services or licensing we've got you covered.

Your connection Automatic reroute Back online in seconds
99.9%
Uptime target
<30s
Failover switch time
Days
To get connected
UK
Based & registered
What we do

Two services. One team.

We're a UK Internet Service Provider and a Managed Service Provider giving our customers connectivity and IT support, from a single point of contact.

Internet Service Provider

Connectivity that doesn't go dark.

Full fibre and leased line connectivity for UK businesses, with automatic failover.

—Full Fibre as standard, with a leased line for businesses that need guaranteed bandwidth
—Automatic failover if your main line drops
—Service credits applied automatically if we do not meet our uptime target
Managed Service Provider

IT that doesn't let you down.

Beyond your connection, we manage the IT and security that runs on it, with a named contact and one point of accountability for it all.

—Managed firewall & security, monitored as part of the service
—Microsoft 365 licensing and admin managed alongside your connection
—A named contact and a fix time we are contractually committed to
How it works

No long installs, no jargon.

We handle the technical side, you get connectivity that just works.

01

You choose a plan

Tell us about your site and what matters most to your business. Whether it is speed, backup, connectivity or security we will confirm what we can do for you.

02

We install your line

We coordinate installation with our network partners and configure your router in advance, to minimise disruption on the day.

03

Failover activates automatically

On the Resilient plan, your connection switches to 4G or 5G automatically if your main line drops and reverts once service is restored.

04

We monitor your connection

Our monitoring systems often identify an issue before our customers does, so there's a good chance we're already working on it.

What's included

Everything your connection and your IT should include.

Built for businesses that cannot afford to lose connectivity, or IT support.

Connectivity — as your ISP
Service Level Agreements You Can Rely On
If we do not meet our uptime target, a service credit is applied to your account automatically, in line with your contract.
SLA
Automatic 4G/5G Failover
Resilient connections include a backup mobile connection, monitored around the clock. If your main line fails, traffic switches over automatically and reverts once service is restored.
Never fully offline
Full Fibre & Leased Lines
We provide full fibre as standard, and dedicated leased lines for businesses that require guaranteed bandwidth.
Full fibre & leased lines
Managed IT — as your MSP
Managed Firewall & Security
A managed firewall is included as standard on our Resilient plan, monitored alongside the rest of your service.
Security included
Microsoft 365 Licensing
We can supply and manage your Microsoft 365 licensing, from Business Basic through to Enterprise E5.
Licensing included
Managed IT Support
A named contact for your IT, with issues resolved to a fix-time we're contractually committed to.
One team, one number
IT Consulting
Independent advice on your wider IT strategy, infrastructure planning and technology decisions — whatever stage you're at.
Strategic advice
Pricing

Straightforward plans. No surprises.

Pricing depends on your site, line type and speed — get in touch for an exact quote.

FTTP Essential
Get a quote
tailored to your site
—Full Fibre connectivity, up to 1Gbps
—Router included
—Automatic failover backup
—Business-hours support
—Standard SLA
Get a quote
Microsoft 365
Get a quote
licensing, sorted for you
—Business Basic, Standard & Premium
—Enterprise E3, E5 & F3
—Licensing managed alongside your connection
—One point of contact, one invoice
Get a quote
Custom scope
Managed IT / MSP

Need something specific — 1st/2nd line support, ad-hoc project work, or anything else IT-related? Tell us what you're after and we'll tell you honestly whether we can help.

—Scoped to your business, not a fixed package
—Support, projects, or one-off requests
Tell us what you need
99.9%
Uptime target
24/7
Monitoring & alerts
<1hr
Fault response (Resilient)
Working with a broad network of trusted UK infrastructure and technology partners.
A Few Things

Worth knowing before you get in touch.

Netbyte Connect is a UK-based ISP and MSP. We focus our effort on the part that matters most: what happens when something goes wrong — and we believe businesses that depend on their connection deserve a higher standard of support than is typically offered to residential customers.

01

Do you work with every business?

No. We work with a limited number of UK businesses at a time, so every client gets a named contact and a fix-time we're contractually committed to — not a call centre queue. Get in touch and we'll tell you honestly whether we're the right fit.

02

How do I become a client?

There's no self-serve sign-up. Every relationship starts with a conversation about your site and what you need, then we confirm what's available and the right plan for you.

03

What's the difference between you and a typical ISP?

Most ISPs stop at the router. We don't — we're your Internet Service Provider and your Managed Service Provider, so the same team keeping your connection live also manages the IT and security running on it.

04

Why isn't pricing listed on the site?

Because it depends on your site, your speed requirements and the plan that's right for you. We'd rather give you an accurate quote than a misleading headline price.

05

Do you work outside the UK?

No — we work exclusively with UK businesses. That's what lets us guarantee UK-based support and the fix-times we commit to.

Reliable connectivity for your business.

Book a free 15-minute call and we will confirm what is available at your address and the right plan for your business.